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For users running the Windows 7 operating system, Color Designer PLUS v2.6 and higher will only install and run properly if Service Pack 1 for Windows 7 is installed.
In my case, this debugging information proved critical.
A Microsoft technician responded to my plea for help well within their 24 hour goal.
But I can't understand why Windows 10 is trying to install an XP update on a machine that has never has XP on it. My current laptop was purchased new last October, loaded with 8.1.
But I can't understand why Windows 10 is trying to install an XP update on a machine that has never has XP on it. That was a naming convention 'screw-up' of Microsoft with the naming of Windows XP and Office XP, tried to tie them together.
It turns out that Windows Update has 2.5 activity log files.
In addition to the "update history", there are two plain text log files in the C:\WINDOWS folder.
Is this needed and if not , how can I stop this download 50 times in one day.
Hi, see this thread on the same page which should stop such attempts to update.
If you have ANY portion of Office XP on your computer that can be identified as part of Office XP/2002 such as Power Point Viewer, Word Viewer, Excel Viewer, etc., it probably is picking it up and offering that update.
But I can't understand why Windows 10 is trying to install an XP update on a machine that has never has XP on it. " I have a clean install of Windows 10 and XP Service Pack 3 is trying so much and failing to install that I have also reached my data usage limit .
updates - Windows 10 Forums However, if you want to use that feature, you may need to find any part of Office (e.g. ) that remains that is triggering that and remove it. and Office clean up or manual uninstall tool, or Revo Uninstaller if you can find any remaining exe file related to Office.